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Digital Enterprise Value Chain

Every organization today is a software company, and the roles of CEO and CIO has never been more important. Everyone demands better business solutions, delivered faster, with more agility and with little tolerance for cyber threats and loss of business continuity services.

A CIO’s performance is no longer measured by IT operational efficiency. Increasingly we need to improve customer experiences, innovative digital services and products and revenues. Digital Enterprise Value Chain practice helps zoom out of the details and take a macro look at business capabilities, processes, and information to identify strategic ways to improve business agility. Organizations who are not proactive towards continual change are rapidly loosing effectiveness and loyalty of their clients.

A Value Chain is a high level sequence of activities an organization undertakes to deliver on customer value. A Value Chain puts the customer or client at the center of the business model, which helps transition organizations from an internal focus to customer-focused thinking, a cornerstone of providing greater and continual value.

"We need to deliver better solutions by unifying people and machine services to serve our customers in a holistic way. INTEGRATE iT is dedicated to your success by providing expertise, knowledge transfer, and training using productivity methods, techniques and tools focused on improving business agility."
Ramsay Millar

KPI Dashboards to manage the entire Digital Enterprise Value Chain

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Business Architecture

Every sector today is being led by the wealthiest technology business leaders in history because those leaders embraced technology as a strategic capability. Eighty percent of executives believe “their business models are under attack” according to McKinsey Research. Leading organizations need business architects to build better business solutions.

Organizations who plan to survive rapid technology, cultural changes, cyber security threats, artificial intelligence, and demands for more business agility must find skilled business architects who guide, analyze, recommend, communicate, and guide high risk transformations. Are you a strategic business analyst who wishes to grow your career?

We build talent and mentor your skills:

  • Stakeholder Analysis
  • Capability Mapping
  • Concept Modeling
  • Journey Mapping
  • Value Chain
  • Process Catalogs
  • Process Scope Model
  • Service Modeling

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Business Process Modeling

The term business process management covers how we study, identify, change, and monitor business processes to ensure they run smoothly and can be improved over time. Often framed in terms of the daily flow of work – and yes, “workflow” generally does fit under the process improvement umbrella – it is an important piece of the access and use puzzle since no or poor process really degrades your ability to get at and leverage information.

Successfully employing Business Process modeling usually involves the following:

  • Organizing around outcomes not tasks to ensure the proper focus is maintained
  • Correcting and improving processes before (potentially) automating them
  • Establishing processes and assigning ownership
  • Standardizing processes across the enterprise so we may more readily understood, manage, reduce errors, and lower risks and costs.
  • Enabling continuous change so the improvements can be extended and propagated over time
  • Improving existing processes

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Enterprise Architecture

The goal of enterprise architecture is to create a unified Business and IT environment across the enterprise for all organizational segments, to improve alignment to the organization and its strategy. The specific goals are to promote alignment, traceability, standardization, reuse and the sharing of common methods for architecture planning, project management and software development across the organization. The key outcomes of enterprise architecture practice will make IT solutions cheaper, more strategic, and more responsive.

We endorse Prolaborate and Sparx Systems’ Enterprise Architect to our clients looking for tool suites that follow OMG UML Open Standards and Model Driven Architecture for Cloud transformations and migrations to greatly improve business agility and information solutions productivity.


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Requirements Management

Scott Ambler, a key founder of the Agile movement accurately stated, “If a requirement was misunderstood, all modeling decisions based on that requirement are invalid, the code written is also in question, and the testing efforts are now verifying the application under the wrong conditions”. Project failures caused by poor requirements management are now reduced from 72% in 2005 to about 55% today by using proven best practices. We need to get closer to 10% to be a mature industry. Imagine if 55% of the homes built had to be built over and over.

Requirements skills and importance continue to grow. Organizations who plan to survive rapid changes like cloud migration, cyber security threats, artificial intelligence, enterprise transformation projects and an aging workforce leaving with years of knowledge need to manage requirements across a wider landscape of stakeholders as the digital revolution gains in importance. C Level leaders are learning that when their IT organizations ignore requirements quality, reuse, and traceability they suffer fines over $47 million USD. Learn how to improve your practice using effective methods, techniques, and tools.

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Dev Ops

Software delivery organizations have a value chain per product, application or service.

Value chains put the customer at the center, which helps transition organizations from an internal focus to customer-focused thinking, a cornerstone of providing greater value.

Thinking in value chains also helps zoom in and out of the details and takes a macro look at capabilities, processes, requirements, and information to identify not only tactical but also strategic ways to improve.

Lean and value chain thinking originated in manufacturing - Toyota car manufacturing, to be precise - but have become highly popularized in software delivery by the DevOps movement: With developers releasing code changes in iterations according to Agile practices, DevOps set its sights on getting higher quality business code changes running in production faster.

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Information Technology Service Management

If your business has more than a handful of employees, and if even one of you is the designated “IT guy”, you’re already doing ITSM in a small way. But as your business grows, you might need to bring in more mature processes to get the most benefits out of your ITSM investment.

Here are the most common benefits of ITSM:

IT Services Management
  • Reduce IT costs
  • Improve quality of service
  • Improve customer satisfaction
  • Improve governance and reduce risk
  • Increase competitive advantage
  • Improve flexibility
  • Increase agility for new IT services

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Governance, Risk, and Compliance

Implementing an Enterprise Architecture Governance strategy is a tactical way organizations can keep their initiatives aligned with business objectives, create value, and reduce risk.

Visibility from actionable information gained from systematic and constant data pulled and stored an Enterprise Architecture repository traceable from Business Motivation, Capability, and Process to delivered Solutions and Dev Ops outcomes.

Control by allowing Business leaders, Business Architects, and Enterprise Architect to identify and take action to make the changes needed, organizations can keep control over their projects and initiatives while remaining agile to account for changing demands.

Ease with a single source of truth Enterprise Architecture Repository information, reliable information to support your C-Level objectives, organizations can better manage and utilize resources, generate value, and reduce risk resulting in millions of dollars in fines for poorly managed IT delivery projects.